Why Trust Us
A boutique provider of professional services existing to serve our select clients as a trusted partner, solutioning viable and sustainable approaches to risk, loss and cost mitigation for your business.
Our Vision & Mission
Our Vision: To be the most trusted retail risk boutique service provider, existing to ensure our select clients succeed in the retail industry through the reduction of business harm.
Our Mission: As a boutique provider of professional services, we exist to serve our select clients as a trusted partner, solutioning viable and sustainable approaches to risk, loss and cost mitigation for your business.
In the contemporary retail landscape, maintaining a profitable and operationally sound business is becoming increasingly more complex as a result of environmental risks. We develop, mentor and implement both comprehensive and sustainable strategies that reduce retail risk and cost exposures, all aimed at increasing bottom line profitability.
31+
Years Experience
What Drives Us
Honesty, Integrity & Trust
We operate with the highest ethical standards, building lasting relationships based on trust and transparency.
Respect & Openness
We value open communication and mutual respect in all our client partnerships and collaborations.
Dependability & Reliability
As a trusted partner, we deliver consistent, dependable results that you can count on.
Commitment to Giving Back
We're dedicated to contributing to the advancement of the retail security profession and our community.
Some of our proactive retailers we trust and have supported
We've partnered with leading Australian retailers across diverse sectors, delivering tailored risk management and loss prevention solutions that protect, people property and assets
Meet Our Team
Our team combines decades of hands-on retail security experience with strategic thinking and a shared commitment to excellence.
Neil Redfern
Managing Director & Founder
A senior executive industry leading expert in Retail Security and Loss Prevention with over 31 years experience across some of Australia's largest and most iconic retail brands. Recognised as an ASIAL Fellow in 2025.
Camille Español
Executive Assistant and Team Coordinator
Camille supports leadership and coordinates team operations, ensuring smooth day-to-day workflows. With strong organizational skills and attention to detail, she helps keep communication aligned and processes running efficiently across the business.
Robert Musumeci
Technical Projects Manager - Electronic Security
National/Senior Project/PMO Manager with over 20 years in IT and 12+ years in electronic security, delivering complex projects for Retail, Corporate and Government clients.
Why Choose Redfern Retail Risk?
Australian-owned and operated
Specialist retail sector focus
Data-driven approach with measurable outcomes
End-to-end solutions from strategy to implementation
Discreet, professional, and confidential
Flexible engagement models to suit your budget
